ELK Limousine website (“Site”) and its services, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the Site.
1. Service Agreement
ELK Limousine provides transportation services to and from the Dallas/Fort Worth International Airport and various destinations. By booking our services, you agree to the terms outlined in this agreement.
2. Booking and Payment
2.1. Booking Confirmation: Bookings can be made through the Site or our designated booking channels. Upon booking confirmation, you will receive a booking reference and details of your reservation.
2.2. Payment: Payment for services must be made as specified during the booking process. We accept various payment methods, and all payments are processed securely.
3. Cancellations and Refunds
3.1. Cancellation Policy: Cancellations must be made according to the cancellation policy specified during the booking process. Failure to adhere to the policy may result in cancellation fees.
3.2. Refunds: Refund eligibility is subject to our refund policy. Refunds will be processed in accordance with the terms outlined in the policy.
4. Changes to Reservations
Changes to existing reservations are subject to availability and may incur additional charges as determined by Transfer.
5. Conduct and Safety
5.1. Passenger Behavior: Passengers are expected to behave in a respectful and appropriate manner throughout the duration of the journey. Disruptive behavior may result in termination of service without refund.
5.2. Safety: Passengers are required to comply with safety regulations and instructions provided by our drivers. We are not liable for any consequences arising from non-compliance.
6. Liability and Insurance
6.1. Liability Limitation: Transfer is not liable for delays, losses, damages, injuries, or inconveniences caused by factors beyond our control, including traffic, weather, accidents, and other unforeseen circumstances.
6.2. Insurance: Our vehicles are insured in accordance with applicable laws. Passengers are advised to have their own travel insurance to cover personal belongings and unforeseen events.
7. Intellectual Property
The content and design of the Transfer website are protected by intellectual property laws and may not be used or reproduced without our explicit consent.
8. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. The most current version of the terms will be available on the Site.
9. Contact Us
If you have any questions about these terms and conditions, please contact us at {email}.